4 September 2013
During a routine inspection
The service provided at this location included consultation, pre-operative assessment and post -operative assessment and treatment only. People had been physically assessed and examined prior to any procedures being scheduled and people attended post- operative appointments to follow up on their recovery.
The clinic environment was presented as clean and practices were in place to prevent the spread of infection.
There were sufficient numbers of staff on duty to meet people's needs in an appropriate and timely manner. The service was run on a scheduled appointments basis.
The provider had systems in place to monitor all concerns and complaints received and people's comments and complaints were listened to and acted on.