Bilan Medic Centre Limited

Updated 12 October 2020

Bilan Medic Centre Limited provides primary medical services for Somali and East African patients living in the West and North West area of London. Services are provided from the practice location of Suite 212, Crown House, North Circular Road, London, NW10 7PN.

The provider is registered with CQC to provide the following activities:

• Diagnostic and Screening procedures
• Treatment of Disease, Disorder, Injury (TDDI).

The provider offers private consultations to female patients aged 18 years and over, with a female doctor for gynaecology care. The service is located on the second floor of a private office building and can be assessed using a lift. They are currently seeing approximately 50 patients per month.

The service is run by a female doctor who employs two part-time receptionists.

Bilan Medic Centre Limited is open from 10.30am to 5.30pm on Tuesdays to Saturdays. When the clinic is closed there is a recorded message on the answer phone that directs patients to their own GP or out of hours service via NHS 111.

How we inspected this service

We undertook a comprehensive inspection of Bilan Medic Centre Limited on 11 June 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. The practice was rated as requires improvement for providing safe services and good overall. The full comprehensive report following the inspection on 11 June 2019 can be found by selecting the ‘all reports’ link for Bilan Medic Centre Limited on our website at .

We undertook a follow up desk-based focused inspection of Bilan Medic Centre Limited on 18 September 2020. This inspection was carried out to review in detail the actions taken by the practice to improve the quality of care and to confirm that the practice was now meeting legal requirements.

Updated 12 October 2020

We carried out an announced comprehensive inspection at Bilan Medic Centre Limited on 11 June 2019. The overall rating for the service was good, the service was rated requires improvement for providing Safe services. The full comprehensive report on the 11 June 2019 inspection can be found by selecting the ‘all reports’ link for Bilan Medic Centre Limited on our website at .

This inspection was a desk-based review carried out on 18 September 2020 to confirm the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 11 June 2019. This report covers our findings in relation to those requirements and additional improvements made since our last inspection.

Bilan Medic Centre Limited provides primary medical services for Somali and East African patients living in the West/North West London area. The service offers private consultations with a female doctor offering gynaecological care.

The doctor is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

We are mindful of the impact of COVID-19 pandemic on our regulatory function. We will continue to discharge our regulatory enforcement functions required to keep people safe and to hold providers to account where it is necessary for us to do so.

Our key findings were :

• The service had purchased the recommended emergency equipment and medicines.
• The service was now prescribing in line with national guidance.
• The service had developed systems in conjunction with the Fire Brigade to support the evacuation of patients, particularly those who may have mobility problems, from the building.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care