17 January 2023
During a routine inspection
Cedar View Care Centre is a care home providing personal and nursing care to 52 people at the time of the inspection. The service can support up to 65 people. Cedar View Care Centre is a purpose-built care home arranged over three floors each of which has separate adapted facilities. The home provides support to people with nursing needs including adults with complex health needs. One of the floors specialises in providing care to people living with dementia.
People’s experience of using this service and what we found
There were safeguarding procedures in place and staff had a clear understanding of these procedures. Appropriate recruitment checks had taken place before staff started work. There were enough staff deployed throughout the home to meet people’s needs. People’s medicines were managed safely. There were systems in place for monitoring, investigating and learning from incidents and accidents. There were procedures in place to reduce the risk of infections.
People’s care and support needs were assessed when they moved into the home. Risks to people had been assessed to ensure their needs were safely met. Staff were trained and supported to meet peoples care needs. People were supported to maintain a healthy balanced diet and they had access to health care professionals when they needed them. The design of the premises was meeting people's needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
People were consulted about their care and support needs. There was a range of activities to support people’s need for social interaction and stimulation. Staff understood the importance of working within the principles of the Equality Act and supported people in meeting their diverse needs. People had access to end of life care and support when it was required. There was a complaints procedure in place. Complaints were recorded and acted on.
The registered manager and staff worked in partnership with health and social care providers to plan and deliver an effective service. People and their relative’s views about the service were considered through surveys and residents and relative’s meetings. There were systems in place to monitor the quality and safety of the service and any learning was identified and acted on. Staff told us they enjoyed working at the home and they received good support from the management team.
Rating at last inspection and update.
The last rating for this service was requires improvement (published 9 October 2020) and there was a breach of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect