2 September 2013
During a routine inspection
We noted that people's needs were assessed and care was planned and delivered in line with their individual care plan. We reviewed four care records and found that individual risk assessments had been carried out and these were then used to develop people's care plans. We saw evidence that people's care plans were regularly reviewed and updated.
There was choice from the menu at meal times and the people we spoke with said that they enjoyed the food. People's nutrition and hydration needs had been assessed and there was evidence that these were being met.
We saw that Heathfield was clean. We observed health and safety information, and the staff we spoke with could explain how to reduce the risk of infection.
Appropriate recruitment checks were undertaken and records relating to the service were well maintained and up to date.