Rowner Surgery

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

People’s needs were assessed and their wishes central to the care, support and treatment they received. Staff worked with people and partner services to coordination care and improve their experience of services. Staff we spoke with onsite told us how they learnt from their own and practices of others. They used this information to inform and make positive changes to how they delivered care individually and ultimately collectively. Their central objective being to improve efficiency within the service and patient outcomes such as improving a patient’s quality of life and/or their ability to manage their conditions.

This service scored 71 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

Clinical staff did not receive formal supervision to ensure their decisions were reflective of national legislation, evidence-based good practice and required standards.

There were not established and effective systems in place to identify, share and embed best practice. Audits had not been conducted on administrative processes such as two week wait cancer referrals or safe prescribing. Regular management meetings were not held. Risks were documented for discussion for example, poor clinical practice, changes to ways of working and delays in processing clinical referrals. However, no further updates were given, or resolutions stated at subsequent meetings.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.