8 August 2013
During a routine inspection
Patients told us they had been involved in discussions with the dentist about their treatment. However, we found that patients were not afforded privacy within the treatment room.
One patient told us, 'I am very happy with the treatment I have received from the dentist'. We saw that treatment plans had been completed.
Staff were able to describe the process for maintaining infection control within the treatment rooms. However, parts of the practice we saw were dusty and there no processes for monitoring cleaning.
We looked at two staff files. We saw that there were no systems in place to check on staffs previous employment references. There was no documentation in place to confirm staff identity.
There were no effective systems in place to review the quality of the service provided for patients.