Langley House

Updated 19 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 9 March 2021 and was announced.

Updated 19 March 2021

About the service

Langley House is a care home registered to accommodate and support up to 25 elderly people. At the time of the inspection, 25 people were living at the home. The service is a two-floor building. Each floor has separate adapted facilities.

People’s experience of using this service

Care plans contained suitable and sufficient risk assessments to effectively manage risks and help keep people safe. Pre-employment checks had been carried out to ensure staff were suitable to support people safely. People told us they felt safe at the home and staff were aware of how to safeguard people from abuse. There were appropriate numbers of staff to support people when required. Medicines were being managed safely. Systems were in place to record incidents and take appropriate action.

Staff had completed essential training to perform their roles effectively and felt supported in their roles. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People received care from staff who were caring and had a good relationship with them. Staff respected people’s privacy and dignity.

People received person centred care. Care plans had been reviewed regularly to ensure they were accurate. Although activities were held, these were not structured to ensure activities were regular. People told us they would like regular activities to support them to develop and maintain relationships to avoid social isolation. We made a recommendation in this area.

Feedback was sought from people, relatives and staff through surveys and meetings and this was used to make improvements to the home. Systems were in place for quality assurance and these were completed regularly.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

At our last inspection on 23 October 2017, the home was rated good (published 24 November 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.