17 November 2020
During an inspection looking at part of the service
Rose Martha Court is a residential care home providing personal and nursing care for up to 76 people aged 65 and over in one adapted building. At the time of the inspection the service was supporting 36 people.
People’s experience of using this service and what we found
The leadership, management and governance arrangements provided some assurances to suggest the service was being managed well. Quality assurance and governance arrangements at the service were much better since our last inspection of the service in February 2020. However, improvements were still required to ensure risks to people were recorded and mitigated, records relating to their care and support were accurate and infection, prevention and control measures were safe and in line with current national guidelines.
Since our last inspection in February 2020, people were protected by the service's safeguarding arrangements. The deployment of staff was suitable to meet people's care and support needs. Proper arrangements were now in place to ensure people received their medication as they should. Staff were recruited safely to support people to stay safe.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff received and induction and training to carry out their roles. People were supported to access healthcare services and receive ongoing healthcare.
Care plans covered most people’s care and support needs, including the needs of people who were at the end of their life. People were supported to take part in social activities. Effective arrangements were in place to manage people’s concerns or complaints.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service was Inadequate [published 10 June 2020].
At this inspection we found improvements had been made and the provider was no longer in breach of Regulations 9 [Person-centred care], 12 [Safe care and treatment], 14 [Meeting nutritional and hydration needs] 17 [Good governance] and 18 [Staffing].
This service has been in Special Measures since June 2020. During this inspection, the provider demonstrated that improvements have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.
Why we inspected
We undertook this focused inspection to check they had followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to the Key Questions 'Safe', ‘Effective’, ‘Responsive’ and 'Well- Led' which contain those requirements.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.
The ratings from the previous comprehensive inspection for those key questions not looked at on this occasion was used in calculating the overall rating at this inspection. The overall rating for the service has changed from Inadequate to Requires Improvement. This is based on the findings at this inspection.
You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Rose Martha Court on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner.