Archived: Sabourn Court Care Home

Updated 10 September 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC's response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.

This inspection took place on 19 August 2020 and was announced. The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.

Updated 10 September 2020

About the service.

Sabourn Court Care Home is a residential care home providing personal care to 34 older people, some of whom were living with dementia. The service can accommodate 49 people in two buildings.

People’s experience of using this service and what we found.

At our last inspection the provider had failed to manage medicines safely and to operate an effective quality assurance system. This resulted in breaches of Regulations 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

At this inspection we found enough improvement had been made and the provider was no longer in breach of these regulations. Medicines were managed safely; people received their prescribed medicines when they were due. There was a structured approach to quality assurance which was effective in identifying areas for improvement.

People and staff said the home was safe. Staff were aware of the safeguarding and whistle blowing procedures and knew how to report concerns. Previous safeguarding concerns had been dealt with effectively. There were enough staff to meet people’s individual needs. New staff were recruited safely. Incidents and accidents were monitored to help ensure people were safe and to prevent them from happening again. Health and safety checks and risk assessments were completed; these helped maintain a safe environment.

Staff confirmed they were well supported. Most training was up to date with systems in place to ensure training was updated periodically. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People received good care from considerate staff. Care records guided staff about people’s preferences.

People's needs had been fully assessed; this was used as the basis for developing care plans. A small number of care plans required additional information. Care plans were evaluated regularly to reflect people’s changing needs. People could participate in activities if they wanted.

The registered manager was supportive and approachable. People and staff had good opportunities to provide feedback.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update.

The last rating for this service was Requires Improvement (published 30 May 2018). At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected.

This was a planned inspection based on the previous rating.