3 May 2013
During a routine inspection
One person spent time with us and showed us around the house. They indicated they were happy with their bedroom and with the colours and decoration. We saw that it had been personalised to their taste.
The people using the service looked to the staff for reassurance when we spoke with them and the staff provided this support without it being intrusive or inappropriate. One person told us the staff were 'his darlings' and another said the staff were 'Lovely'. We observed staff assisting the people living in Cedar Grange with their usual daily activities, including helping with some domestic tasks, setting the dining table for the mid day meal, and watching television. Staff responded to peoples needs in a professional and pleasant way. They were clear about how the individual could be encouraged to carry out tasks in line with their abilities. These activities maximised people's independence while maintaining their safety and wellbeing. The atmosphere in the service was quiet and calm and the staff focused on the people they were supporting.