Archived: Ashgrove Nursing Home

Updated 24 March 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on the 15 February 2022 and was announced. We gave the service 24 hours’ notice of the inspection.

Updated 24 March 2022

About the service

Ashgrove Nursing Home is a residential care home that is registered to provide nursing and personal care and accommodation for a maximum of 57 older people and younger adults. 39 people were using the service at the time of the inspection. The home is separated into two individual units, Ashgrove and Coppice. Some people living in the Coppice unit experience dementia.

People’s experience of using this service and what we found

People felt that more staff were needed to meet their needs effectively. The deployment of staff was not always effective. People were supported by staff to remain safe. Risk assessments were in place to minimise any potential risk to people’s wellbeing. Staff were required to have checks in place before commencing their employment. People received their medicines as expected and people were supported with their skin care needs.

Audits were in place and these provided a clear overview of any patterns or trends. We received notifications as required to enable us to see what action the provider took to keep people safe, except for one occasion where this was sent in later and all other actions had been completed to keep the person safe. Checks were carried out on people’s satisfaction with their care using questionnaires. People knew the registered manager and felt they were visible around the home and were approachable.

Rating at last inspection

The last rating for this service was Good (published 04 July 2018)

Why we inspected

We received concerns in relation to the management of skin care. As a result, we undertook a focused inspection to review the Key Questions of Safe and Well-led only.

We reviewed the information we held about the service. No areas of concern were identified in the other Key Questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those Key Questions were used in calculating the overall rating at this inspection.

The overall rating for the service has not changed from Good. This is based on the findings at this inspection.

We found no evidence during this inspection that people were at risk of harm from this specific concern. The provider had taken action to mitigate any risks to people regarding their skin care and this has been effective.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Ashgrove Nursing Home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk