The provider responded with an action plan and confirmation that a DOLS assessment had subsequently taken place. They sent us written evidence that a DOLS assessment had been completed. This included the judgement that the service user was not being deprived of their liberty. This showed they had become compliant in respect of this outcome.
We later spoke with a representative of one of the people who lived at the home. They felt that people in the home were well supported, safe and enabled to take part in activities in the wider community. They felt people had made progress with the support of the service. "A consistent aproach", "People going out regularly" and "People are well supported" were some of the comments they made to us.
We felt the home was a positive environment but that the padlocked gate and fence at the front of the home could be improved.
One person did not have a Deprivation of Liberty Safeguard which would help to ensure their liberty was not unduly restricted.
We spoke with two members of staff and interacted with the two people who lived at the home. Both people who lived at the home were lively and cheerful. One person was able to respond with 'thumbs up' and a few brief words indicating they were satisfied with the support they were getting.
People living at the home indicated by their demeanour that they were comfortable and content at the home.
After our visit we spoke by phone with the family of one person who lived at the home. They said they were happy with the service. We also spoke with the manager, who told us they planned to do more to increase the variety of activities available to people.