The Care Quality Commission
  • Care Home
  • Care home

Archived: Ashlea Lodge

Hylton Road, Millfield, Sunderland, Tyne and Wear, SR4 7AB (0191) 510 9405

Provided and run by:
Leyton Healthcare (No 15) Limited

Important: The provider of this service changed. See new profile
Important: The provider of this service changed. See old profile

All Inspections

13 February 2014

During an inspection in response to concerns

People who live at the home have care plans setting out their needs and staff put these care plans into practice. People have choice about their care and staff treat them with respect. One person remarked 'I like porridge and a cooked breakfast and I get that every day'. A relative told us that 'the staff are kind and caring' and that their mother, 'was getting better because of the care she received'.

Records and discussions showed that people's nutritional needs were carefully managed, with the home seeking professional guidance when necessary.

During our inspection visit there was sufficient suitably recruited, qualified and trained staff on duty to meet the needs of residents.

You can see our judgements on the front page of this report.

30 July 2013

During a routine inspection

Due to the physical and mental health needs of the people living at the home it was not possible to obtain some people's views. However we used a number of different methods to help us understand the experiences of the people using the service including Short Observational Framework for Inspection (SOFI) exercise. SOFI is designed to be used when inspecting services for people who had some difficulty in communicating their opinions on the services they receive.

We spoke to three out of 21 people living at Ashlea lodge. One person told us 'Its nice here.' Another person said 'I like it here but I would like to go out more.' The third person told us 'The staff are nice, they talk to me.'

We spoke with a relative who was positive about the care their relative received.

We found people's privacy, dignity and independence were respected and people experienced care, treatment and support that met their needs and protected their rights. People who used the service were protected from the risk of abuse and people were cared for by suitably qualified, skilled and experienced staff. The provider had an effective system to regularly assess and monitor the quality of service that people received.

17 July 2012

During a routine inspection

People told us that the home supported them when they were planning to come and live at Ashlea Lodge Care Home. Two relatives told us about their involvement with the assessments that were carried out by the home and social workers. One person said, 'My daughter visited the home to make sure it was ok'. Other comments from the people we spoke with included:

'I have no complaints, they keep me and my family informed about everything';

'I can't complain about the care I get here',

'We are like a big family here. They respect and treat us well';

'We are treated with respect'.

We spoke with people who used the service about food provided at Ashlea Lodge Care Home. People told us they had choice of meals and that the food was always nice. People made positive comments about the food and the general comments from the people we spoke with included; 'I like the food here, it is not home but it is good'; 'We have plenty to eat. I can't complain about the food'. 'I think I have put on weight since I came here. There is always choice of menu'. One person told us, 'The cook is really nice and I love the homemade soups'.