12 September 2023
During a routine inspection
About the service
82 Bear Road is a care home for up to 5 people with a learning disability. The home was originally set up as a specialist service for people with Prader Willi Syndrome (a genetic condition leading to learning and physical disabilities as well as characterised by excessive appetite). However, the home also catered for people with learning disabilities who did not have this condition. At the time of the inspection, 4 people were living at the service.
People’s experience of using this service and what we found
The service was able to demonstrate how they were meeting the underpinning principles of right support, right care, right culture.
Right Support
Staff supported people to have the maximum possible choice, control, and independence. Staff focused to people's strengths and supported people to have fulfilling and meaningful lives. Staff supported people to pursue their interests and to achieve goals. People were cared for in a safe, clean and well equipped, environment. The service made reasonable adjustments to support people to make choices. People were supported to access health and social care support. People were supported to have their medicines safely and as prescribed.
Right Care
Staff treated people well and promoted equality and diversity. People received kind and compassionate care. Staff understood how to protect people from abuse and poor care. There were enough suitably trained and skilled staff. People could communicate with staff who supported them with their individual communication needs. People could take part in activities which were tailored to them.
Right culture
People led inclusive lives and were empowered by the attitude of management and staff. People received good quality care and support. Staff understood best practice for supporting people with learning disabilities. People and their representatives were involved in planning care and making choices. Staff evaluated the quality of support and made adjustments to reflect people's needs and wishes.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more information, please read the detailed findings section of this report. If you are reading this as a separate summary, the full report can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 22 August 2017).
Why we inspected
We undertook this inspection to assess that the service is applying the principles of Right support right care right culture.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.