The Care Quality Commission

Archived: CRI Hertfordshire Drug and Alcohol Services (Royston)

Katherines Barn, Katherines Yard, Melbourn Street, Royston, Hertfordshire, SG8 7BZ

Provided and run by:
Change, Grow, Live

All Inspections

24 October 2012

During a routine inspection

The team leader and a member of staff told us that they had all the training they needed to do their job effectively. A staff member told us that training which they had recently attended included needle exchange, key working and group training, safeguarding and clinical training. All three people who we spoke with confirmed that staff were trustworthy and knowledgeable.

Staff supervision was properly planned and conducted. Two staff members who we spoke with confirmed this and added that they signed supervision notes. Personal development plans were in place for staff making them feel supported and motivated to work on self development. This ensured that people were supported by staff who were committed to their jobs and effective in helping people in dealing with their problems.