20, 21 January 2014
During a themed inspection looking at Offender Healthcare
People we spoke with expressed mixed views about the GP service. However, we found that the care and treatment they received was timely and equivalent to that provided in the local community. Their needs were assessed and reviewed appropriately and their care and treatment reflected relevant research and guidance.
The healthcare service was delivered in an integrated way by several teams. We found that partnership working was strong and effective. Where people's care was shared by different providers, both internal and external to the prison, there were arrangements in place to ensure their needs were met.
People's complaints were handled and responded to correctly. Their healthcare records were managed safely and were accurate and fit for purpose. However, we did identify some risks relating to prescribing records that were being addressed by another provider.