• Care Home
  • Care home

The Gables Care Home

Overall: Requires improvement read more about inspection ratings

25 Southport Road, Chorley, Lancashire, PR7 1LF (01257) 271299

Provided and run by:
The Gables Care Home Ltd

Important: The provider of this service changed. See old profile

Report from 5 March 2024 assessment

Ratings

  • Overall

    Requires improvement

  • Safe

    Good

  • Effective

    Requires improvement

  • Caring

    Requires improvement

  • Responsive

    Requires improvement

  • Well-led

    Requires improvement

Our view of the service

Date of assessment: 10 February 2024 to 15 February 2024. Reason for assessment: We had received concerns in relation to the safety of the environment, the quality of care and management oversight. We decided to assess the safe, effective and well-led key questions to look at these concerns. The overall rating for this service is requires improvement. We identified breaches in relation to safe care and treatment, safe staffing and good governance. We found information about people's care needs was not always available for staff to refer to. This meant people did not receive consistent care and were exposed to the risk of harm. We observed staff using unauthorised moving and handling techniques which placed people at risk of harm. Some care records related to nutrition needed more detail to allow for potential risks to be monitored and information shared with other professionals. We also found people were at risk of harm due to safety concerns with the premises and equipment. We found the provider had not followed robust recruitment processes, not all necessary checks had been completed prior to staff starting work. We found the provider had failed to have effective oversight of the service which meant they had not identified the concerns we found Feedback from relatives was more positive, who told us they had seen improvements in the home, and praised the impact and approachability of the provider.

People's experience of this service

People living in the home told us they were happy with the care they received. Feedback from 1 person identified they felt their condition had improved since they had moved into the home, and they were optimistic further improvement could be made. Relatives told us they felt welcome visiting the home at any time.