9 February 2023
During an inspection looking at part of the service
Roughcote Hall Farm is a residential care home providing personal care for up to 9 people with Learning disabilities or autistic spectrum disorder, older people and younger adults. There were 9 people living at the home at the time of the inspection. The service can support up to 9 people.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
People’s experience of using this service and what we found
Right Support:
Staff worked with people to plan their own care and manage risks to their safety. The staff ensured the home was safe, clean and well-maintained environment. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care:
Staff understood how to protect people from abuse. There were enough staff to meet people’s needs and keep them safe. Staff assessed people’s needs for support with medicines and this was provided. People were encouraged to engage with staff on how they wanted to be supported.
Right Culture:
The registered manager checked the quality of support provided to people and made changes as a result of feedback. People, relatives and staff told us they felt listened to and involved in the service. People received person centred care and had their needs and preferences met by staff who knew them well. We made a recommendation about seeking advice on window restrictors.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection.
The last rating for this service was requires improvement (6 August 2021).
Why we inspected
We carried out an unannounced focussed inspection of this service on 6 August 2021. The provider was rated requires improvement. We undertook this focused inspection to check they had made the required improvements.
For those key questions not inspected, we used the ratings awarded at the last comprehensive inspection to calculate the overall rating. The overall rating for the service has changed from requires improvement to good. This is based on the findings at this inspection.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Roughcote Hall Farm on our website at www.cqc.org.uk.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Recommendations
We have made a recommendation about window restrictors.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.