Scorton Care Village

Updated 6 November 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.

This inspection took place on 22 October 2020 and was announced. The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.

Updated 6 November 2020

Scorton Care Village provides both nursing and residential care across two buildings for up to 114 people, some of whom maybe living with dementia. Elizabeth House provides residential care for up to 54 people. Archery Bower House provides nursing care for up to 60 people. When we inspected 79 people lived across the two houses.

People’s experience of using this service and what we found

Since the last inspection the provider and registered managers had worked to implement new systems and recruit new staff. Improvements were seen at this inspection to the safety and quality of the service. People experienced better care and outcomes because of this. A plan was in place to keep improving the service in areas such as fire safety, care plans and medicines management. The provider was committed to using feedback from people and occurrences to develop the service further.

The provider had recently worked in partnership with the local authority and clinical commission group to open a new unit when a local care home had closed. This transition had been completed successfully in a person-centred way with minimal impact of the people supported. The skills and experience of the staff team who transferred with people will further develop the support for people who display distressed behaviour at Scorton Care Village.

The staff team had been inducted, supported and trained which had brought stability to the service. Staff understood their roles clearly and they knew what was expected of them. People were treated with respect and dignity, they were also supported to maintain their independence.

People’s needs and preferences were known by the staff and this had led to people receiving person centred, responsive care. Staff had worked to improve or maintain people’s quality of life. Feedback from people and their relatives was positive. Staff had developed positive relationships with people which led to people feeling safe and happy.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

The environment had been improved and people were happy with the changes. People enjoyed access to a garden and were supported to access the community to take part in local activities. People were offered a wide variety of activities to take part in if they chose this.

For more details, please see the full report which is on the Care Quality Commission (CQC) website at www.cqc.org.uk

Rating at last inspection and update

The rating for this service at their last comprehensive inspection was requires improvement (published 5 October 2018) and there was one breach of regulations. We carried out a focused inspection where the rating of requires improvement continued (published 5 February 2019) and one breach continued. Following the last inspection we asked the provider to complete an action plan to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.