Alpine Care Home

Updated 14 May 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 04 April 2021 and was announced.

Updated 14 May 2021

About the service

Alpine Care Home is a residential care home without nursing for 30 older people. It can also accommodate people living with dementia and people who have physical and/or sensory adaptive needs.

At the time of this inspection there were 24 people living in the service. Most people lived with dementia and had special communication needs.

People's experience of using the service and what we found

People and their relatives were positive about the service. A person said, “I like the staff here and they’re friendly.” Another person who lived with dementia and who had special communication needs smiled and held hands with a member of care staff when we used signed-assisted language to ask them about their home. A relative said, "I think Alpine Care Home is lovely – not posh but homely. How it should be.”

People were safeguarded from the risk of abuse. People received safe care and treatment in line with national guidance from care staff who had the knowledge and skills they needed. There were enough care staff on duty and safe recruitment practices were in place. People were helped to take medicines in the right way and lessons had been learned when things had gone wrong. Hygiene was promoted to prevent and control infection and people had been helped to quickly receive medical attention when necessary.

People were supported to have maximum choice and control of their lives and care staff supported them in the least restrictive way possible and in their best interests. The policies and systems in the service supported this practice.

The accommodation was homely, people’s privacy was respected and confidential information was kept private.

People were consulted about their care and had been given information in an accessible way. Imaginative steps had been taken to support people to pursue their hobbies and interests. Complaints had been properly investigated and quickly resolved. People were treated with compassion at the end of their lives so they had a dignified death.

Quality checks had been completed. People had been consulted about the development of the service and their suggestions had been implemented. Good team work was promoted. Regulatory requirements had been met and joint working was promoted.

For more details, please read the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (Published 25 February 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.