Inmind community Support Services Limited

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. Audits were completed to monitor the services and make improvements where needed. Staff were aware of their roles and spoke positively about the management team and the support they received.

This service scored 54 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

There were clear lines of delegation in place and staff understood their individual roles. Staff felt supported by the registered manager. They told us they had the opportunity to be involved with the service and raise concerns, through supervisions and team meetings. They were happy with the company and the support they received. The registered manager had notified us about events that had happened within the service and was able to demonstrate to us they understood the requirements of their role.

Quality checks and audits were completed in the service and these were effective in identifying concerns. These covered areas such as medicines management and the care people received. Staff understood their roles and responsibilities and there were clear lines of delegation.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.