• Care Home
  • Care home

Fordingbridge Care Home

Overall: Good read more about inspection ratings

Station Road, Fordingbridge, Hampshire, SP6 1JW (01425) 333101

Provided and run by:
Sentinel Health Care Limited

Latest inspection summary

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Background to this inspection

Updated 17 August 2023

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

As part of this inspection, we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by 1 inspector .

Service and service type

Fordingbridge Care Home is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations. At the time of our inspection there was a registered manager in post.

Notice of inspection

This inspection was unannounced.

What we did before inspection

We reviewed information we had received about the service since it was last inspected. We used the information the provider sent us in the provider information return. This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections. We used all of this information to plan our inspection.

During the inspection

We spoke with the registered manager, the regional manager, 2 care staff, 3 senior care staff, a senior nurse and the receptionist. We obtained feedback from 4 relatives. We reviewed a range of records. This included 3 people’s care records and medicines records. We looked at 3 staff files in relation to recruitment. A variety of records relating to the management of the service, including policies and procedures were reviewed. We conducted a self observational framework inspection (SOFI). This allowed us to learn about people's experience in the service.

Overall inspection

Good

Updated 17 August 2023

About the service

Fordingbridge Care Home is a care home, with nursing, that provides care and support for up 60 people. At the time of the inspection, 58 people were using the service.

People’s experience of using this service and what we found

Improvements were required to ensure people consistently received a person centred and dignified service at all times.

Comments from relatives and staff suggested more activities could be in place to improve people's quality of life.

Staff were knowledgeable about safeguarding and told us the registered manager would act if required.

The provider had suitable arrangements in place for the management of infection control.

The provider had enough appropriately skilled, qualified, and experienced staff deployed at all times.

Staff were safely recruited.

Lessons learnt were shared with staff to improve the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

This last rating for this service was good (published 31 March 2021).

Why we inspected

We undertook this inspection because we received information of concern relating to the management of the service and the culture of care provided.

We have found evidence the provider needs to make improvements.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance the service can respond to COVID-19 and other infection outbreaks effectively. This included checking the provider was meeting COVID-19 vaccination requirements.

For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.

The overall rating for the service has remained the same.

Please see the action we have told the provider to take at the end of this report.

Follow up

We will request an action plan from the provider to understand what they will do to improve the standards of quality and safety. We will work alongside the provider and local authority to monitor progress. We will return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.