Archived: Holmesdale Road

Updated 13 April 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

Our inspection was completed by one inspector.

Service and service type:

Holmesdale Road is a supported living service for four people. This service provides care and support to people living in a supported living setting, so that they can live in their own home as independently as possible. People’s care and housing are provided under separate contractual agreements. CQC does not regulate premises used for supported living; this inspection looked at people’s personal care and support. At the time of the inspection four people were receiving care from the service.

The service had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. The registered manager was present on the day of the inspection.

Notice of inspection:

Our inspection was announced. We wanted to ensure that people and the registered manager would be present at the home. The inspection took place on the 12 March 2019.

What we did:

Our inspection was informed by information we already held about the service. We also checked for feedback we received from members of the public and local authorities. We checked records held by Companies House. We asked the service to complete a Provider Information Return (PIR). This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.

We spoke with three people who used the service, the registered manager and two members of staff. We reviewed two people's care records, two staff personnel files, training and supervisions for staff, audits and other records about the management of the service.

After the inspection we received feedback from two relatives.

Updated 13 April 2019

About the service:

Holmesdale Road is a supported living service for four people. This service provides care and support to people living in a supported living setting, so that they can live in their own home as independently as possible. People’s care and housing are provided under separate contractual agreements. CQC does not regulate premises used for supported living; this inspection looked at people’s personal care and support. At the time of the inspection four people were living at the service.

People’s experience of using this service:

Staff developed good relationships with people and knew people well. People were supported to maintain relationships with family and friends. Efforts were made by staff to ensure that people took part in meaningful occupations that were important to them to maintain their independence. Staff were caring and respectful towards people.

There were sufficient staff to ensure that people received safe and effective care. Risks to people’s care was managed well by staff. Staff received appropriate training and support from the provider to ensure that they were competent in the delivery of care. People were supported to live healthy lives and where needed accessed healthcare.

People, staff and relatives felt the home was managed well. There was a comprehensive system of audits to constantly review the quality of care. Staff worked well together and felt valued and supported.

Rating at last inspection:

This was the first inspection at the service.

Why we inspected:

This inspection was part of our scheduled plan of visiting services to check the safety and quality of care people received.

Follow up:

We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Further inspections will be planned for future dates.