• Dentist
  • Dentist

Beauchamp House Dental Practice

100 The Hundred, Romsey, Hampshire, SO51 8BY (01794) 512550

Provided and run by:
Gensmile Dental Care Limited

Important: The provider of this service changed - see old profile

Report from 13 September 2024 assessment

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Caring

Regulations met

Updated 31 October 2024

We found this practice was providing caring services in accordance with the relevant regulations and had taken into consideration appropriate guidance.

Find out what we look at when we assess this area in our information about our new Single assessment framework.

Kindness, compassion and dignity

Regulations met

Patient feedback provided a positive view of the dental team and care provided by the practice. The practice gathered patient feedback via text following appointments, and from on-line reviews. Full patient surveys were previously undertaken before COVID 19 restrictions were imposed. The practice had moved away from full patient surveys since then and were considering whether they would be re-introduced in future. From the patient feedback we reviewed, we saw patient satisfaction with the care and treatment they received, was consistently high. Patients did not experience any significant delay when seeking immediate treatment. People received care from staff who were aware of their responsibility to respect people’s diversity and human rights, and of the importance of privacy and confidentiality. Staff felt respected, valued and supported in their roles, and their wellbeing was supported.

Treating people as individuals

Regulations met

The judgement for Treating people as individuals is based on the latest evidence we assessed for the Caring key question.

Independence, choice and control

Regulations met

The judgement for Independence, choice and control is based on the latest evidence we assessed for the Caring key question.

Responding to people’s immediate needs

Regulations met

The judgement for Responding to people’s immediate needs is based on the latest evidence we assessed for the Caring key question.

Workforce wellbeing and enablement

Regulations met

The judgement for Workforce wellbeing and enablement is based on the latest evidence we assessed for the Caring key question.