We carried out a review of the data available to us about Burnham on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Burnham, you can give feedback on this service.
Burnham is a residential care home providing personal and nursing care to 5 adults living with physical disabilities at the time of the inspection. The service can support up to 5 people, in one large adapted house.
People’s experience of using this service and what we found
People told us and indicated to us that they felt safe and were happy living at the service. Potential risks to people health, welfare and safety had been assessed and there was guidance for staff to mitigate the risks.
People were supported by staff who had been recruited safely. They had received appropriate training for their role. People told us there was enough staff to support them when they needed and to do the activities they wanted.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were involved as much as possible in developing their care plan. People told us that staff listened to them and respected their decisions. Staff encouraged people to be as independent as possible. People were supported to live as healthy a lifestyle as possible and eat a balanced diet.
People were supported by specialist health care professionals to keep them as healthy as possible. People received their medicines when they needed them. Medicines were reviewed regularly to make sure they remained effective and relevant.
People were treated with dignity and respect. People told us they were supported in the way they preferred. People were given information in ways they could understand, including audio and pictorial.
The registered manager completed checks and audits on the quality of the service. People, relatives and staff were asked for their opinions of the service. When staff and people made suggestions, these were acted upon.
There was an open and transparent culture within the service. Accidents and incidents were analysed, action was taken to reduce the risk of them happening again. People and staff were comfortable in each other’s company. Staff told us the people were at the centre of the service and everything that they do.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was requires improvement (published 10 January 2018). Since this rating was awarded the registered provider has altered its legal entity. We have used the previous rating to inform our planning and decisions about the rating at this inspection.
Why we inspected
This was a planned inspection based on the date the provider changed legal entity.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.