• Doctor
  • GP practice

Archived: Connaught Surgery

Overall: Good read more about inspection ratings

144 Hedge Lane, London, N13 5ST (020) 8920 9606

Provided and run by:
Dr Suvraneil Datta

Important: The provider of this service changed - see old profile

Latest inspection summary

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Background to this inspection

Updated 28 November 2018

Connaught Surgery is a GP practice located in the London Borough of Enfield. The practice is part of the NHS Enfield Clinical Commissioning Group (CCG). The practice is provided by a single GP partner and has been registered with the Care Quality Commission since May 2018. The provider informed us that it was planning to join a ‘super-partnership’ and change from a single GP partner practice to a partnership with 34 GP partners across 12 locations (including Connaught Surgery) in the Enfield area. We were told that the name of the partnership that the provider was planning to join was Medicus Health Partnership (MHP).

Connaught Surgery provides care to approximately 5000 patients. The practice is located in a residential area off a main road which is accessible by local buses. The practice has step free access.

The practice area population has a deprivation score of 6 out 10 (10 being the least deprived). The practice serves a diverse population with approximately 30% of its patients from black and ethnic minority backgrounds.

The practice holds a GMS (General Medical Services) contract with NHS England.

The practice is registered with the Care Quality Commission to provide the regulated activities: Diagnostic and screening procedures; Surgical procedures; Maternity and midwifery services; and Treatment of disease, disorder or injury.

The practice team consists of three male and one female GP, one locum female practice nurse, a practice manager and an administrative and reception team.

The practice’s opening hours are 8am to 6:30pm on weekdays, with extended hours appointments operating between 6.30pm-8.30pm on Tuesdays.

Standard appointments are 10-15 minutes long, with double appointments available to patients who request them, or for those who have been identified with complex needs.

The practice has opted out of providing an out-of-hours service. When the practice is closed, patients are redirected to a contracted out-of-hours service. The local Clinical Commissioning Group has commissioned an extended hours service, which operates between 6.30pm and 8.30pm on weeknights and from 8am to 8pm at weekends at three “Hub” locations across the borough. Patients may book appointments with the service by contacting the practice or the Hubs themselves.

Overall inspection

Good

Updated 28 November 2018

This practice is rated as Good overall. (Not previously rated under current registration)

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Connaught Surgery on 26 September 2018 as part of our inspection programme.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
  • Staff involved and treated patients with compassion, kindness, dignity and respect.
  • Patients found the appointment system easy to use and reported that the practice was responsive to their needs.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

The areas where the provider should make improvements are:

  • Implement in full action identified in the most recent health and safety risk assessment
  • Carry out 2-cycle clinical audits as planned.
  • Maintain efforts to improve the up-take of cervical screening.
  • Review the need to provide all reception staff with sepsis awareness training.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.