Archived: Fox Glove

Updated 29 May 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

This inspection was undertaken by one inspector.

Service and service type:

Fox Glove is a residential care home where personal care and accommodation are provided together. Both the care that people receive, and the premises are regulated by CQC. Fox Glove is registered for three people aged under 65 who may have a learning disability or autistic spectrum disorder.

The service was in the process of registering a manager with the Care Quality Commission. A registered manager along with the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection:

This inspection was unannounced.

What we did:

Providers are required to send us key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections. We also contacted the local authority for any feedback about people’s care to find their views about the quality of the service.

During inspection we spoke to one person, two care staff, the manager, the nominated individual and one professional. We looked at two people’s care and support plans, medication records, staff recruitment files and other documentation relating to the running of the service.

After the inspection the manager sent us additional information that we asked for.

Updated 29 May 2019

About the service: Fox Glove is a residential care home that was providing personal care to two people aged under 65 who may have a learning disability or autistic spectrum disorder the time of the inspection.

People’s experience of using this service:

The service was working within the principles of Registering the Right Support. Registering the Right Support holds the expectation that people with a learning disability are as entitled to live an ‘ordinary’ life as any other citizen. We believe that the underpinning principles of choice, promotion of independence and inclusion for individuals are fundamental to what a good service looks like for every person with a learning disability.

People told us that they felt safe living at Fox Glove. Systems were in place to protect people from potential abuse and staff were aware of the safeguarding process.

People could be assured that they received their medication as prescribed and that it was stored safely. Risks to people’s safety was assessed to minimise harm and there was enough staff to keep people safe.

The home was clean and free from hazards and people were protected from cross infection as staff wore personal protective equipment.

People were supported to keep healthy and access healthcare services when needed. Staff had received training to support people which they told us was very good.

People had their needs assessed and were supported to maintain their nutrition and hydration needs. The service had been adapted and designed to meet the needs of the people living there.

The provider was working in line with the principles of the Mental Capacity Act 2005.

People’s privacy and dignity was respected, and their independence promoted. People told us that staff were kind. People were encouraged to be involved in planning their care, for example keyworker sessions were held where people could talk about things, such as activities they wanted to do.

Care was personalised to meet people’s individuals’ preferences giving them choice and control with their care and support needs.

Notifications were submitted to us as required by law and the manager understood their duty of candour.

Governance systems were in place to monitor the management of the service and the provider worked in partnership with other agencies.

Rating at last inspection: This was Fox Glove’s first inspection.

Why we inspected: This was a planned inspection based on our inspection schedule.

Follow up: We will continue to monitor this service with the information we receive.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk