Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Eastgate Medical Group on 30 November 2016. We visited the main Eastgate surgery in Knaresborough and The Health Centre branch site in Harrogate during the inspection. The practice is rated as good.
Our key findings across all the areas we inspected were as follows;
However there were areas of practice where the provider needs to make improvements.
Importantly the provider should:
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Monitor the process for medication reviews.
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Raise awareness of the chaperone process available to patients.
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Review the management of blank prescription forms at both sites.
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Monitor that fire drills are carried out at both practice sites.
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Monitor that all staff are up to date with mandatory training, including refresher training.
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Monitor the process for seeking consent for minor surgery procedures.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice