Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at North House Surgery on 17 February 2017. The overall rating for the practice was good, but was rated as requires improvement for providing safe services. The full comprehensive report on the February 2017 inspection can be found by selecting the ‘all reports’ link for North House Surgery on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 12 December 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 17 February 2017. This report covers our findings in relation to those requirements.
The practice is rated as good overall including for providing safe services.
Our key findings were as follows:
At our previous inspection in February 2017 we said the provider should make improvements in several areas. We saw at this inspection those that improvements had been made;
There were areas where the provider still needed to make improvements. At our previous inspection in February 2017 we said the practice did not have a strategy or a supporting business plan which outlined their vision and plans for the future. At this inspection we saw that this had not been yet been considered but arrangements had been made for a meeting regarding this in January 2018. We said that the infection control lead should have the appropriate training for this role. The lead nurse had recently left the practice and the new infection control lead was waiting to receive this training.
Therefore the provider should:
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice