• Doctor
  • GP practice

London Fields Medical Centre

Overall: Good read more about inspection ratings

38-44 Broadway Market, Hackney, London, E8 4QJ (020) 7923 8100

Provided and run by:
London Fields Medical Centre

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about London Fields Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about London Fields Medical Centre, you can give feedback on this service.

24 December 2019

During an annual regulatory review

We reviewed the information available to us about London Fields Medical Centre on 24 December 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

6 December 2017

During a routine inspection

Letter from the Chief Inspector of General Practice

This practice is rated as Good overall. (Previous inspection May 2016. Overall rated – Good)

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:

Older People – Good

People with long-term conditions – Good

Families, children and young people – Good

Working age people (including those recently retired and students – Good

People whose circumstances may make them vulnerable – Good

People experiencing poor mental health (including people with dementia) - Good

We carried out an announced comprehensive inspection at London Fields Medical Centre on 6 December 2017 as part of our inspection programme.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.

  • Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment. However we found that non-clinical staff had not received formal safeguarding training. Evidence that this training had now been completed was provided following the inspection.

  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.

  • Staff involved and treated patients with compassion, kindness, dignity and respect. Patients said that they were involved in their care and decisions about their treatment.

  • Patients found the appointment system easy to use and reported that they were able to access care when they needed it.

  • There was a strong focus on continuous learning and improvement at all levels of the organisation.

  • The practice had good facilities and was well equipped to treat patients and meet their needs.

  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

  • The provider was aware of and complied with the requirement of the duty of candour.

The areas where the provider should make improvements are:

  • Review training provision to ensure that staff undertake appropriate training relevant to their role including safeguarding training.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

12 May 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at London fields Medical Centre on 12 May 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and managed.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had been trained to provide them with the skills, knowledge and experience to deliver effective care and treatment. Non-clinical members of staff had an understanding of the mental capacity act; however non-clinical staff had not undertaken mental capacity act training.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • The practice had not undertaken an annual infection control audit and had failed to implement a system of monitoring when the fabric curtains within consulting rooms were cleaned.
  • Information about services and how to complain was available and easy to understand. Improvements were made to the quality of care as a result of complaints and concerns.
  • Patients said they found it easy to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.
  • The provider was aware of and complied with the requirements of the duty of candour.


The areas where the provider should make improvement are:

  • Ensure non-clinical staff undertake mental capacity act training.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice