Letter from the Chief Inspector of General Practice
This practice is rated as Good overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:
Older People – Good
People with long-term conditions – Good
Families, children and young people – Good
Working age people (including those recently retired and students – Good
People whose circumstances may make them vulnerable – Good
People experiencing poor mental health (including people with dementia) - Good
We carried out an announced comprehensive inspection at Fairfield Surgery on 8 January 2018 as part of our inspection programme.
At this inspection we found:
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The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
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The practice reviewed the effectiveness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
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Staff treated patients with compassion, kindness, dignity and respect.
The areas where the provider should make improvements are:
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As documented in the action plan based on the recommendations made during the infection control audit in October 2017, the provider should ensure all points in their action plans are implemented in a timely manner.
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The practice should ensure they have five year electrical safety test in place.
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A child oxygen mask should be kept with the oxygen cylinder in case it is needed in the event of a medical emergency.
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The practice should consider installing an audio loop system which would assist communication with patients who experience difficulty with hearing.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice