- GP practice
The Brimington Surgery
Report from 5 August 2024 assessment
Contents
Ratings
Our view of the service
We carried out an assessment of The Brimington Surgery between 16–20 August 2024. The Brimington Surgery is an NHS GP practice located in Chesterfield, Derbyshire in an area of average deprivation. There were approximately 8,767 people registered with the service at the time of our assessment. We conducted this assessment because the practice had not been inspected by the CQC since 2016. We assessed 2 quality statements across the caring and responsive key questions and have combined the scores for these areas with scores from the last inspection. At this assessment, we found there was an exceptionally strong focus on providing care that was kind, compassion and respected people’s dignity. We found that the provider and staff proactively sought ways to break down barriers for minority groups to support equity in people’s experience and outcomes and had achieved recognition of this work through receiving national awards.
People's experience of this service
People were very positive about the quality of their care and treatment. Recent survey results from the NHS Friends and Family Test, showed people were extremely satisfied with services. This was reflected in the results of the National GP Patient Survey where all of the indictors relating to the 2 quality statements we looked at were above local and national averages. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG positively described how managers made changes in response to their feedback, such as implementing a new phlebotomy service at the practice and increasing evening and weekend appointment availability.