We carried out a review of the data available to us about Eastgate Medical Group on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Eastgate Medical Group, you can give feedback on this service.
We carried out an announced comprehensive inspection at Eastgate Medical Group on 14 & 15 March 2016. The practice is rated as good.
Our key findings across all the areas we inspected were as follows;
We saw an area of outstanding practice.
The practice had identified that direct access referral for CT Scans of head, chest, abdomen and pelvis would improve the quality of referrals and reduce the need for patients to attend unnecessary hospital appointments. This was discussed with the hospital radiology department and it was agreed to run a small pilot scheme with three practices to allow them direct access referral. After six months feedback from the pilot was positive and it was agreed that all the practices in the area would be enrolled onto the community CT access scheme.
An audit showed that of the 72 practice patients who had been referred through the direct access scheme 18% had had an improved referral and 46% had had an unnecessary referral prevented.
However there were areas of practice where the provider needs to make improvements.
Importantly the provider should:
Ensure there is an audit trail of blank prescriptions forms.
Ensure all staff are up to date with mandatory training.
Implement a carers register.
Ensure the practice has a written strategy and supporting business plan which outlines their vision and plans for the future.
Chief Inspector of General Practice