• Doctor
  • GP practice

Crown Heights Medical Centre

Overall: Good read more about inspection ratings

2 Dickson House, Crown Heights, Alencon Link, Basingstoke, Hampshire, RG21 7AN (01256) 329021

Provided and run by:
Crown Heights Medical Centre

Report from 7 March 2024 assessment

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Date of assessment 22 May 2024 to 5 June 2024. The assessment was prompted in part by information shared with CQC that indicated potential concerns about the responsiveness of the service to meet people’s needs. The practice was fully supportive of the assessment, which examined those risks and did not identify any breaches of regulations.

People's experience of this service

We reviewed feedback received from people sent directly to the Commission, the results of the practice patient surveys and the national GP patient survey. People reported some difficulties with accessing appointments, but a positive experience with staff.