We carried out a review of the data available to us about Knockin Medical Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Knockin Medical Centre, you can give feedback on this service.
This practice is rated as Good overall. (Previous inspection 4 November 2015 – Good)
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? - Good
As part of our inspection process, we also look at the quality of care for specific population groups. The population groups are rated as:
Older People – Good
People with long-term conditions – Good
Families, children and young people – Good
Working age people (including those recently retired and students – Good
People whose circumstances may make them vulnerable – Good
People experiencing poor mental health (including people with dementia) - Good
We carried out an announced comprehensive inspection at Knockin Medical Centre on 15 November 2017 as part of our inspection programme.
The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
Staff involved and treated patients with compassion, kindness, dignity and respect.
Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
There was a strong focus on continuous learning and improvement at all levels of the organisation.
Include a copy of the care management plan nurses provided to patients in the patient record.
Include timescales for actions to be completed following an infection prevention and control audit.
Consider how consent for patients attending for an intrauterine coil insertion is documented.
Implement structured clinical supervision and consider clinical audits to monitor the ongoing competence of staff employed in advanced roles.
Include equality and diversity training for all staff.
Develop a practice training policy/protocol that outlines the training considered by the practice to be mandatory taking account of professional best practice and the training expectations of clinical commissioning group (CCG).
Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Knockin Medical Centre on 4 November 2015. Overall the practice is rated as good.
The areas where the provider should make improvement are:
Chief Inspector of General Practice