Archived: Mayfield View Care Home

Mayfield View is a residential and nursing home situated in Ilkley. The home provides accommodation, personal care and nursing care for up to 80 older people and people living with dementia. Mayfield View accommodates people over four separate communities, each of which has separate adapted facilities. At the time of this inspection two communities were open and there were 29 people living at the service.

People’s experience of using this service and what we found

People’s care needs were assessed, and they received good quality person centred care from staff who understood their needs well. People and relatives praised the standard of care and said staff were kind and caring.

The home and the grounds had been designed to meet people’s needs. The environment was attractive, homely and spacious. There was a very wide range of facilities available to people who lived at the home. People were able to access diverse individual and group activities.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff were knowledgeable and received training, supervision and support to carry out their roles effectively. Staff were committed to providing person centred care and fulfilling opportunities for people.

Medication was managed safely. There were close links with health professionals and other agencies to ensure people's health needs were met and changes responded to promptly

The home was well supported by a team of professional leads. A range of detailed quality checks were in place. Any issues identified were addressed promptly.

The registered manager provided people with leadership and promoted a supportive and inclusive team culture. They were passionate about continuing to improve the quality of the service. Staff felt well supported and were enthusiastic and involved in the ongoing development of the home.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

This service was registered with us on 10 October 2018 and this is the first inspection.

Why we inspected

This was a planned inspection.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.