Letter from the Chief Inspector of General Practice
We carried out an announced comprehensive inspection at Dr JD Seabrook and Dr H L Chambers on 23 August 2016. The overall rating for the practice was good; however the practice required some improvement in the key question safe. The full comprehensive report on the August 2016 inspection can be found by selecting the ‘all reports’ link for Dr JD Seabrook and Dr H L Chambers on our website at www.cqc.org.uk.
This inspection was an announced focused inspection carried out on 9 March 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 23 August 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.
Overall the practice remains rated as good.
Our key findings were as follows:
- We reviewed a range of documents and spoke with staff which demonstrated they were now meeting the requirements of Regulation 12 Health & Social Care Act 2008 (Regulated Activities) Regulations 2014: Safe care and treatment and Regulation 13: Safeguarding service users from abuse and improper treatment.
- The registered provider had ensured staff who carry out the role of a chaperone were trained to undertake this duty and also staff received training in infection prevention and control (IPC).
- The registered provider ensured all GPs had received training in safeguarding vulnerable adults and children to the appropriate level.
- The registered provider completed a fire risk assessment and introduced staff training, regular alarm testing and evacuation drills.
On this inspection we also found that the practice had:
- Continued to monitor and review prescribing levels of antibiotics, which are a group of medicines used to treat or prevent some types of bacterial infections.
- Introduced a system for recording staff clinical and administrative meetings.
- Ensured all key members of staff have a copy of the business continuity plan at their disposal at home.
- Reviewed the current system in place for monitoring and disseminating any alerts that the practice received to provide assurances that all relevant staff were aware of them.
- Introduced a system for recording verbal complaints.
Professor Steve Field (CBE FRCP FFPH FRCGP)
Chief Inspector of General Practice