Spinney Lodge

Spinney Lodge is a residential care home, providing personal or nursing care to up to four people. At the time of inspection, four people were living at the service.

People’s experience of using this service and what we found

People were safely cared for. Staff understood safeguarding procedures and were confident in reporting any concerns. Risks were assessed and understood by staff.

Medicines were managed effectively. Medicines were administered by trained staff and were stored safely

Staffing levels were sufficient. There were enough trained staff within the service to ensure people’s planned care needs were met. Staff recruitment procedures ensured that appropriate pre-employment checks were carried out.

The service was clean, tidy, and staff followed infection control procedures.

People’s needs were fully assessed and understood by staff. Care plans reflected people’s individual needs.

People’s food and drink preferences were detailed in care plans. Meal plans detailed a variety of choices for people to eat and drink. Any dietary requirements were documented and observed by staff.

People had access to any healthcare appointments they needed, staff supported people in this area as required.

Staff treated people with respect and dignity, and feedback we received from people and relatives was positive about the care they received. A complaints system was in place and people knew how to use it. We observed positive interactions between people and staff.

There was a registered manager in place and staff felt supported by them. Audits and checks were in place that identified errors, and actioned improvements.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. People’s independence was promoted, care was person centred and staff understood people’s needs.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

This service was registered with us on 09/04/2019 and this is the first inspection.

Why we inspected

The inspection was prompted in part due to concerns received about staffing. A decision was made for us to inspect and examine those risks.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.