The Care Quality Commission
  • Doctor
  • Independent doctor

Haringey Healthcare Limited

Overall: Good read more about inspection ratings

573 Green Lanes, London, N8 0RL

Provided and run by:
Haringey Healthcare Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Haringey Healthcare Limited on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Haringey Healthcare Limited, you can give feedback on this service.

7 March 2022

During an inspection looking at part of the service

We carried out an announced focused inspection at Haringey Healthcare Limited on 7 March 2022 (Previous inspection July 2021 rated Requires Improvement).

We looked at three key questions and they are rated as:

Are services safe? – Good

Are services effective? – Good

Are services well-led? – Good

We carried out this announced focused inspection of Haringey Healthcare Limited under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions and to follow up on breaches of regulation we identified in an inspection in July 2021. At that inspection we found they were not operating effectively to ensure compliance with the requirements of the fundamental standards as set out in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. In particular:

  • They were not operating effective systems and processes to ensure good governance in accordance with the fundamental standards of care.
  • They had not established robust recruitment procedures, including undertaking any relevant checks and did not have a procedure for ongoing monitoring of staff performance, training and development.

At this focused inspection on 7 March 2022 we looked at the domains of Safe, Effective and Well-led and found significant improvements had been made.

We based our judgement of the quality of care at this service on a combination of:

• what we found when we inspected

• information from our ongoing monitoring of data about services and

• information from the provider, patients, the public and other organisations

The clinic offers a range of medical services including a GP, specialist consultations, gynaecology services, paediatric care, surgical services, as well as psychiatric and psychology services.

The owner Dr Ibrahim Yahli is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • The service routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
  • The provider had systems in place to protect people from avoidable harm and abuse.
  • There was a clear vision to provide a safe, personalised, high quality service.
  • All staff we spoke with felt valued by the leaders and said there was a high level of staff support and engagement.
  • Patients could access care and treatment from the service within an appropriate timescale for their needs.
  • The service had a comprehensive business development strategy that effectively monitored the service provided to assure safety and patient satisfaction.
  • Leaders and managers encouraged staff to take time out to review individual objectives and performance.
  • The provider offers a comprehensive range of medical services which gives an integrated approach to healthcare under one roof.
  • The doctors were involved in helping to improve the health inequalities of their local communities.

We saw the following areas of Outstanding practice:

The provider and their clinicians engaged in a number of community outreach events in order to improve care outcomes and tackle health inequalities in the community.. We saw the feedback for this work was overwhelmingly positive. The events at the local cultural centre had been attended by more than 200 women and as result, we saw data to confirm there had been a significant increase in the number of women seeking consultations and/or attending gynaecological appointments. The cultural centre also commented that these sessions had been so important in building confidence in relation to women’s health.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care

19 and 22 July 2021

During a routine inspection

We carried out an unannounced comprehensive inspection at Haringey Healthcare Limited as part of our inspection programme.

The key questions are rated as:

Are services safe? – Inadequate

Are services effective? – Requires improvement

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Requires improvement

These ratings refer to the medical part of the service only as we do not rate dental services.

We carried out an unannounced comprehensive inspection at Haringey Healthcare Limited on 19 & 21 July 2021 in response to information of concern that we received. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

The clinic offers a range of medical services including a GP, specialist consultations, internal medicine, gynaecology services, paediatric care, surgical services, dental health and oral hygiene, as well as psychiatric and psychology services.

The provider is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • The provider did not always carry out appropriate staff checks at the time of recruitment and on an ongoing basis where appropriate.
  • The provider had an infection prevention and control policy, however, this was not followed in accordance to guidance in The Health Technical Memorandum 01-05: Decontamination in primary care dental practices.
  • The service did not have suitable medicines and equipment to deal with medical emergencies.
  • The provider did not have systems to keep dental clinicians up to date with current evidence-based practice.
  • The provider did not understand all the challenges of providing a safe and effective dental service and how to address them.
  • All staff we spoke to felt valued by the leaders and said there was a high level of staff support and engagement.
  • Patients could access care and treatment from the service within an appropriate timescale for their needs.
  • The service had a strategy and business plan in place.

The areas where the provider must make improvements as they are in breach of regulations are:

  • Ensure recruitment procedures are established and operated effectively to ensure only fit and proper persons are employed, ensuring the specified information is available regarding each person employed and where appropriate, persons employed are registered with the relevant professional body.
  • Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care.

We have served the provider with urgent conditions preventing them from carrying on any oral health services. Following the inspection the provider informed us they had permanently terminated the dental service.

(Please see the specific details on action required at the end of this report).

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care