08 December 2021
During a routine inspection
We carried out an inspection of D-restricted Specialist Infant Support using our comprehensive methodology on 8 December 2021. The service has not previously been inspected.
Our inspection was unannounced. We gave the provider short notice of the inspection date to ensure their availability on the day.
We rated this service as good because it was safe, effective, caring, responsive, and outstanding for well led.
This was the first time we inspected the service. We rated it as good because:
- Risk assessments were completed for all patients.
- Infection risks were controlled well.
- The provider followed national guidance and evidence based practice.
- There was evidence of quality monitoring through regular audit.
- The process of seeking and recording consent was thorough and included sufficient information to allow for informed decisions to be made. Separate consent forms were required for photography and for infection control.
- Patients were treated with compassion and understanding.
- There was a high level of aftercare available to parents following their procedure.
- The feedback we received from parents was very positive.