About the service HF Trust Clifton View is a care home providing accommodation and personal care to up to nine people. At the time of the inspection, eight people were living at the service.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service and what we found
People were safe and protected from avoidable harm. Staff understood their responsibility to reduce the risk of harm whilst also supporting people to be as independent as possible.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion.
People were supported to take their medicines as prescribed and were protected from the risk of infection. They had access to health and social care professionals as required.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by staff who were passionate about their work and committed to providing good quality care. The manager ensured staff were supported well and received the training and encouragement to do their job well.
We have made recommendations about inclusive care planning and reviews and improving communication with those who are important to people, such as their family.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was requires improvement (published 19 March 2019).
Why we inspected
The inspection was prompted in part due to concerns received about safe care and treatment, including the management of medicines. A decision was made for us to inspect and examine those risks.
We found no evidence during this inspection that people were at risk of harm from these concerns. Please see the safe, effective and well-led sections of this full report.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.