Feeding UnTied Limited

We rated this service as good because it was safe, effective, responsive, and well led. We rated the service as outstanding for caring.

This was the first time we inspected the service. We rated it as good because:

• The practitioner had training in key skills, understood how to protect babies from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to babies, acted on them and kept good care records.
• The practitioner followed national guidance and evidence based practice. They monitored the outcome of the procedure and gave parents and primary care givers advice and information on feeding and pain control post procedure.
• The practitioner was highly motivated and inspired to offer care that is kind and relationships with people who used the service were strong, caring, respectful and supportive. Feedback from parents and primary care givers was consistently continually positive about the way the practitioner treated them. They thought the practitioner went the extra mile and their care and support exceeded expectations.
• The practitioner took account of individual needs and made adjustments as necessary. People could access the service when they needed it and did not have to wait too long for treatment.
• The provider ran services well using reliable information systems and was focused on the needs of babies receiving care and their parents. They engaged well with parents and care givers and were committed to improving services continually.

However:

• Fire extinguishers had not been subject to annual external checks from a fire safety professional.