24 October 2013
During a routine inspection
We reviewed six dental treatment records in detail. These contained clear information in respect of medical history, known allergies, dental examination, consent and in-depth treatment plans that detailed discussions, options and pricings. This meant that care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.
Staff spoken with had a good understanding of their responsibilities around ensuring people were safeguarded and told us that they would recognise and know what action to take if they observed any potential abuse. This showed us that people who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.
The practice was clean and the equipment used was well maintained. This demonstrated to us that people were cared for in a clean and hygienic environment.
Cleanliness and radiography audits were in place. Actions arising from these audits had been recorded. This meant that the provider had an effective system to regularly assess and monitor the quality of service that people receive.