Stanhope Court Residential Care Home

Updated 13 February 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe, and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 2 February 2021 and was announced.

Updated 13 February 2021

This inspection was carried out on 11 July 2018 and was unannounced. Stanhope Court is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The home is registered to accommodate up to 13 people in a single storey unit that is part of larger premises known as Meadowcroft, where a range of daytime activities is provided by Age UK Wirral.

The home is required to have a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. A new manager had recently been registered with CQC.

We last inspected Stanhope Court on 27 June 2017 when we found that the service over all required improvement and there was a breach of Regulation 11 of the Health and Social Care Act (Regulated Activities) Regulations 2014 because consent to care and treatment had not always been gained lawfully in accordance with the Mental Capacity Act 2005. During this inspection we found that improvements had been made in this area and good records were in place.

At the time of this inspection there were 11 people living at the home and one person was having a short stay there. There were enough qualified and experienced staff to meet people's care needs. Robust recruitment processes were in place to check staff were suitable to work with people who may be vulnerable.

The environment was safe, clean and well-maintained.

People’s medication was stored and handled safely.

People had plenty to eat and drink and alternative meals were always available. People received the support they needed to maintain nutrition and hydration.

Everyone we spoke with was very happy with the staff team and with the way that support was provided. The care files contained plenty of detailed information about the people who lived at the home and work was in progress to improve the presentation of the care files.

People had opportunities to join in social activities both within the home and in the adjoining day centre.

A programme of quality audits was in place and people were given the opportunity to express their views about the service at meetings of the resident and relative forum.

The standard of record keeping across the service had improved.