31 January 2022
During a routine inspection
Briar House is a care home providing personal care to up to 6 people. Briar house supports people who are living with a learning disability, autism and epilepsy. There were 6 people living at the service at the time of inspection.
People’s experience of using this service and what we found
People were safe at Briar house and appeared relaxed and comfortable in the environment. Staff knew people well and risks to people were well managed and assessed.
People were well supported and had their needs responded to quickly. There was enough staff to support people and staff had received appropriate training to support them to carry out their roles. People received their medicines correctly and medicine was given by staff who were competent to do so.
The home was clean and tidy and good infection prevention and control procedures were implemented and monitored. Lessons were learned and shared with staff members to improve the quality of care provided to people. Accidents and incidents were monitored and any actions were shared with the team.
People received personalised care that was individual to them and their needs. Care plans were detailed and personalised. There was information about peoples lives and their likes and dislikes which enable staff to provide personalised care. Staff were kind and caring with people, they spent time with people and would adapt their approach as needed to provide the appropriate care.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported to live their lives in the way in which they wished, the service took a proactive approach to managed risk and independence to ensure people could have complete choice and control over their lives.
A variety of audits and monitoring systems were in place for the registered manager to maintain oversight over the service. The service had good working relationships with other healthcare professionals and would make appropriate referrals as required.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
Right Support: The model of care and setting maximised people’s choice, control and independence. People were supported to live their lives they way in which they wished and were supported to pursue their personal interests.
Right Care: Staff were adaptable in their approach to care based on how people were feeling. This allowed staff to provide personalised care that met people’s needs.
Right culture: There was a positive culture in the service that promoted independence. There was an open and empowering leadership culture, this allowed staff to adopt and caring and proactive approach when delivering care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Why we inspected
We undertook this inspection to assess that the service is applying the principles of Right support right care right culture.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.