The Care Quality Commission
  • Dentist
  • Dentist

Crabtree Dental Practice

25 Crabtree Road, Crawley, West Sussex, RH11 7HL (01293) 526481

Provided and run by:
Mrs Kellie May Downie

Important: The provider of this service changed. See old profile

All Inspections

During an assessment under our new approach

We carried out this on-site announced assessment on 21 November 2024. We found the practice had met all regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. Crabtree Dental Practice is in Crawley and provides NHS and private dental care and treatment for adults and children. The practice is accessed via a small ramp and car parking spaces are available close to the practice. The practice had 5 treatment rooms. During the assessment we spoke with 3 dentists and 4 dental nurses/receptionists.

15 August 2013

During a routine inspection

We spoke to three people, who were very complimentary about the practice. They felt that they were treated with respect and dignity. They told us that they were informed about the choices, costs, alternatives and possible outcomes of their treatment.

People told us that their treatment plans were always explained and discussed with them, including choices about treatment and costs. They told us that that the practice was always clean, and all the staff were friendly, welcoming and respectful.

We observed staff talking to people throughout our visit in a polite and respectful manner. One person told us, 'I have no complaints'. A member of staff that we spoke with said, 'I would be happy to work here until retirement'.

The provider had effective systems in place to reduce the risk and spread of infection.