- Care home
The Grange - Care Home Physical Disabilities
Report from 6 November 2024 assessment
Contents
Ratings
Our view of the service
The Grange Care Home Physical Disabilities is registered to provide care and support for up to 27 people. The home specialises in care and support for adults with learning disabilities, physical challenges and autistic people. At the time of this assessment, there were 25 people living at the home. This was a planned assessment to check the progress of improvements implemented following our last inspection where breaches of regulation were found. This assessment took place between 12 November and 14 November 2024. We found significant improvements had been made, embedded and sustained. Therefore, the provider was no longer in breach of regulations. Risks to people had been identified, assessed and reduced, with their involvement. Risks from the environment were assessed and utility checks were in date. People told us they were safe, and staff worked in ways to maintain their safety. Safeguarding processes were robust. People received their medicines as prescribed, and systems were in place to ensure care needs were known when moving through services. Lessons were learnt from events which took place, and the learning was shared. Staff felt supported and were proud to work with people to ensure they lived their life the way they wanted to. The culture of the home and staff approach was one of choice for people, in all aspects of their lives. Staff worked to ensure people had the same opportunities and supported them where needed to voice their views. Governance systems were multi-layered to ensure leadership was visible and to have improved oversight. Health and social care professionals were positive about their working relationship with the home. The registered manager told us they were confident in their team and felt supported by the provider.
People's experience of this service
People and their relatives told us The Grange Care Home Physical Disabilities was a safe place to be, they were happy, and people felt supported well by staff. People enjoyed spending time with others in communal areas as well as having their own space. People told us staff supported them when they needed, and this included support from the registered manager. People said they knew how to raise concerns and were confident in speaking with any of the staff. People told us staff were there when they needed them, they said staff were kind and caring. People and their relatives were complimentary about the staff team, the atmosphere in the home and had confidence in the staff, registered manager and the management team. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.