2 December 2021
During an inspection looking at part of the service
Brook View is a residential care home providing personal care and nursing care for up to 32 people with a variety of mental and physical health needs. There were 29 people living at the home at the time of this inspection.
People’s experience of using this service and what we found
People had personalised risk assessments which gave staff the information needed to safely manage the risks associated with their care. The environment was safe and well-maintained and regular safety checks were carried out on the environment, utilities and equipment.
There were enough staff at the home to meet people’s needs. Staff were visible throughout the home and were available to assist people when needed. People who required one-to-one support from staff were receiving this level of support. Call bells and other equipment to alert staff to people requiring assistance were accessible and working.
The home was clean and hygienic. Effective infection prevention and control measures were in place.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 15 June 2021).
Why we inspected
This targeted inspection was prompted in part by a notification of a specific incident. Following which a person using the service died. This incident is subject to a criminal investigation. As a result, this inspection did not examine the circumstances of the incident.
The information CQC received about the incident indicated concerns about environmental risk management and staffing. This inspection examined those risks.
We found no evidence during this inspection that people were at risk of harm from these areas of concern. Please see the safe section of this full report.
The overall rating for the service has not changed following this targeted inspection and remains requires improvement.
CQC have introduced targeted inspections to follow up on Warning Notices or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.