Portland Dental Practice

During an assessment under our new approach

We carried out this announced, on-site assessment on 7 January 2025. We found the practice had met regulations. Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place. The practice had systems to manage risks. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. The practice is in Birmingham and provides NHS and private dental care and treatment for adults and children. Treatment rooms were on the second floor; however, the provider was restricted in making the changes required to offer a fully accessible practice due to the premises being a listed building. The provider signposted new patients with reduced mobility to nearby accessible practices where required. The practice had 2 treatment rooms. During the assessment we spoke with 1 dentist, 2 trainee dental nurses, the practice manager, the compliance lead and the receptionist.

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