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Autism Care (Grantham)

Overall: Good read more about inspection ratings

5 Wheelwright Square, Great Gonerby, Grantham, NG31 8NS 07958 103419

Provided and run by:
Autism Care (UK) Limited

Latest inspection summary

On this page

Background to this inspection

Updated 16 June 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

Inspection team

The inspection was carried out by one inspector.

Service and service type

This service provides care and support to people living in ‘supported living’ settings, so that they can live as independently as possible. People’s care and housing are provided under separate contractual agreements. CQC does not regulate premises used for supported living; this inspection looked at people’s personal care and support.

Registered Manager

This service is required to have a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

At the time of our inspection there was a registered manager in post.

Notice of inspection

We gave the service 48 hours’ notice of the inspection. This was because it is a small service and we needed to be sure that the provider or registered manager would be in the office to support the inspection.

What we did before inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority who work with the service. The provider was not asked to complete a Provider Information Return (PIR) prior to this inspection. A PIR is information providers send us to give some key information about the service, what the service does well and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

As part of the inspection we spoke with the person receiving care. We had discussions with four staff, which included the registered manager, deputy manager team leader and a member of care staff. We reviewed a range of records. This included the persons care plan, associated risk assessments and Medication Administration Records (MAR). We looked at three staff files in relation to recruitment, training and staff supervision. We reviewed a variety of records relating to the management of the service, including staff rotas, complaints procedure and quality assurance records.

After the inspection

We spoke with one care and support staff by telephone. We continued to seek clarification from the provider to validate evidence found. We looked at the providers analysis of accidents and incidents, their staff training data and key policies and procedures.

Overall inspection

Good

Updated 16 June 2022

About the service

Wheelwright Square is a supported living service providing personal care to people who live in their own flats. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection there was one person receiving personal care.

People’s experience of using this service and what we found

Process were in place to safeguard people from potential harm. Risks associated with people’s care had been identified, assessed and managed. Medicines were managed safely. Staff followed guidance related to COVID-19 and had received infection control training. There were enough staff to provide people with the care and support they were assessed for.

People’s needs had been assessed prior to receiving support. Staff completed an induction programme and received training relevant to their role. Staff worked with other agencies to obtain timely care and treatment for people. Mental capacity assessments and best interest decisions were in place where required but needed further development.

People were supported to have maximum choice and control of their lives and staff them in the least restrictive way possible and in their best interests; the policies and systems in the service supported.

Staff spoke about people they support in a caring way. The person communicated they felt happy with the support they received from staff. Staff respected people’s dignity and privacy.

People had personalised care plans in place. Staff knew people’s hobbies and knew how to support people in line with their interests. Information was accessible to people in different formats to aid communication. The provider had a complaints policy in place and the registered manager understood their responsibilities regarding this.

There were quality assurance checks in place to monitor people’s safety and welfare. Staff felt the manager was approachable and were able to share their feedback.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

This service was registered with us on 03 November 2020 and this is the first inspection.

Why we inspected

This was a planned inspection following registration.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.